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Many of our trusted custom home builder/remodeler partners bring us in early to ensure that products fit seamlessly into their projects. Especially when those projects are unusual, daring, or extreme! In a recent partnership with Gary Nance designs, for example, the renowned designer wanted curved window mullions and a curved glass surface. A typical window supplier, he says, will respond with, “We can’t do that,” or, “That’s going to cost you too much money.”
Gary does not like the word, “no.” “There is a way to get it done.” Franklin finds a way. We have access to exclusive products and can deliver solutions that other window and door vendors simply cannot. While we take pride in facilitating streamlined design and planning stages, we are also here throughout every other step of your project. Even after it’s done!
According to Nigel Hoss, “Franklin Window & Door takes 100% ownership of the project, and that’s very helpful for us. While there are many people out there to choose from, we know [they are] going to deliver the level of service that our clients need.” We also strive to deliver the level of service that you need. For example, if a homeowner needs an adjustment to their windows or doors three years down the line, we don’t want them calling you.
Scott Brown, Franklin owner and COO, says, “We want them calling us direct. We take that off the builders’ shoulders.” This frees you to focus on delivering quality work and building your business.